OpenAI

OpenAI for retail

Power every retail store, shopper, and channel with AI

Give teams the tools to work more efficiently and make shopping memorable across every channel.

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Trusted by leading retailers

AI you can deploy with confidence

Built to solve your biggest business challenges—from headquarters to every store.

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Powering the next era of retail

Stay ahead of shifting shopper expectations with insights from 800M+ weekly users researching and buying on ChatGPT.

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Proven retail adoption paths

Used by thousands of associates, merchandisers, and corporate teams to improve efficiency and create better shopping experiences.

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Built to automate store processes

Agents, orchestration, and solution patterns solve today’s challenges from scheduling to replenishment, and unlock new opportunities.

Accelerate innovation across your organization

Transform how your teams learn, build, and work with AI.

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Drive productivity in every department

With ChatGPT Enterprise, teams can analyze sales and shopper data, streamline merchandising and marketing workflows, and delight shoppers with fast, efficient service.

Analytics dashboard titled “Global Sales Trends 2026” showing a question about the impact of a 25% markdown on cereal sales, with charts and category breakdowns.

Build intelligent operations across channels

Use the API Platform and Codex to create team assistants and automated workflows that scale AI across your stores, distribution centers, supply chain, and digital experiences.

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Connect your shopper and business data

Securely bring together external signals, inventory trends, historical data, and internal knowledge to enrich every prompt and deliver more informed outputs.

High-impact use cases for retail

Change how people shop, research, and work together

See how OpenAI can help you get started and scale AI faster.