Credit Score Terms

By connecting your credit information to ChatGPT and accessing related features such as credit scores, reports, monitoring, and personalized insights (the “Credit Score Services”), you agree to these Credit Score Terms (the “Terms”). These Terms are in addition to other agreements that may apply to you, including OpenAI’s Terms of Use⁠. If there is a conflict, these Terms will control with respect to your use of the Credit Score Services. If you do not agree to the Terms, do not use our services.

Your credit score and report (“Credit Information”) are provided for your personal use only. ChatGPT obtains this information under a soft inquiry, which does not affect your credit score. Scores are educational and may differ from those used by lenders.

You understand that by enrolling in the Credit Score Services, you are providing “written instructions” in accordance with the federal Fair Credit Reporting Act, as amended (“FCRA”), for OpenAI and our service provider, CSIdentity Corporation (“CSID” or “Experian”), to obtain and access information from your personal credit profile, to verify your identity, and to provide credit monitoring, reporting, and scoring products to you, to personalize your user experience, to improve our recommendations and insights to meet your unique needs, to provide you with personalized insights and guidance to enhance your financial well-being, to authenticate your identity and prevent fraud, and to improve our service and create new features, products and functionality.

If you do not want us to use your content to train our models, you can opt out by following the instructions in this article⁠.

You authorize OpenAI and our service providers, including Experian, to verify your identity using the phone number, date of birth, and other details you provide, including information from your wireless carrier where available, solely to confirm your identity and prevent fraud.

This experience is presented within ChatGPT. Our service providers, including Experian, collect the information you enter for identity verification; OpenAI receives your Credit Information for purposes of providing the Credit Score Services to you. OpenAI handles your personal data in accordance with the OpenAI Privacy Policy⁠.

You must be a U.S. resident or a resident of any of the U.S. territories to use the Credit Score Services. We reserve the right to refuse access to Credit Score Services at any time without notice to you.

VantageScore 3.0, with scores ranging from 300 to 850, is a user-friendly credit score model developed by the three major nationwide credit reporting agencies, Experian^®, TransUnion^®, and Equifax^®. VantageScore 3.0 is used by some but not all lenders. Higher scores represent a greater likelihood that you’ll pay back your debts, so you are viewed as being a lower credit risk to lenders. A lower score indicates to lenders that you may be a higher credit risk.

There are three different major credit reporting agencies, Experian, TransUnion, and Equifax that maintain a record of your credit history known as your credit file. Credit scores are based on the information in your credit file at the time it is requested. Your credit file information can vary from agency to agency because some lenders report your credit history to only one or two of the agencies. So, your credit scores can vary if the information they have on file for you is different. Since the information in your file can change over time, your credit scores also may be different from day-to-day. Different credit scoring models can also give a different assessment of the credit risk (risk of default) for the same consumer and same credit file.

There are different credit scoring models which may be used by lenders and insurers. Your lender may not use VantageScore 3.0, so don’t be surprised if your lender gives you a score that’s different from your VantageScore. (And your VantageScore 3.0 may differ from your score under other types of VantageScores). Just remember that your associated risk level is often the same even if the number is not. For some consumers, however, the risk assessment of VantageScore 3.0 could vary, sometimes substantially, from a lender’s score. If the lender’s score is lower than your VantageScore 3.0, it is possible that this difference can lead to higher interest rates and sometimes credit denial.

For help, see Finances in ChatGPT⁠(opens in a new window) in the OpenAI Help Center.